FAQs

What should I wear to an Atlanta Symphony Orchestra Concert?
What if I don't know anything about classical music? Do I need to study beforehand?
Will I recognize any of the music?
How long will the concert be?
Can I bring the kids?
What if I'm unable to attend my performance?
What if I've lost my tickets?
What if I need a wheelchair?
How do I get to Atlanta Symphony Hall? And where do I park?
What are the hours for the Woodruff Arts Center Box Office?
The weather looks bad, will there be a performance?
What if my question is not answered here?

What should I wear to an Atlanta Symphony Orchestra Concert?
Contrary to what many people think, formal attire -- such as tuxedos and evening gowns -- is not required at Symphony concerts. In fact, most people only wear formal clothing to our Opening Night Concert. At our other concerts, most concertgoers wear business or cocktail attire.

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What if I don't know anything about classical music? Do I need to study beforehand?
There's no need to study. The music will speak for itself. Just come and enjoy!
Over time, many frequent concertgoers do find their enjoyment is deeper if they prepare for a concert. This can be simple, like reading the program notes beforehand; or it can be more involved, like listening to recordings of the music to be performed in the days before they attend a concert.

You know yourself best, so if research interests you, go ahead and follow your curiosity. But if studying isn't your thing, there's no need to be concerned about it. Just listen with an open mind.

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Will I recognize any of the music?
You might. Classical music is all around us: in commercials, movie soundtracks, television themes, cartoons, retail shops, and even some elevators! Popular music often quotes classical melodies, too. While you're listening in the concert to a piece you think you've never heard before, a tune you've heard a hundred times may jump out at you. Whether or not you've heard the music before the concert, as you listen, you'll notice that each classical piece uses its own group of several tunes over and over, in different ways. You'll start to "recognize" these melodies as a work progresses. Listen for the ways a melody is repeated: Is it exactly the same as the first time, or with a different character? Is it played by the same instruments, or different ones? Does it start the same as before, but go off in a different direction? Or start differently and surprise you by developing into the tune you recognize from earlier in the piece?

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How long will the concert be?
It varies, but most orchestra concerts are about 90 minutes to two hours long, with an intermission at the halfway point. Very often there will be several pieces on the concert; but sometimes there is one single work played straight through. Coca-Cola Family Concerts and Fridays @ Noon concerts are generally one hour long with no intermission.

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Can I bring the kids?
Children under seven are not recommended to attend our regular subscription concerts -- the programs tend to be too long for children. However, while our subscription concerts are perfect for adults, kids and their families will enjoy our Family Concerts and some of our Coca-Cola Holiday programs. There are discounts to regular subscription concerts for children and students on the day of the performance, purchased in person at the Woodruff Arts Center Box Office.

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What if I’m unable to attend my performance?
If you cannot attend a performance, simply exchange tickets at least 1 hour before the performance. Subscribers may exchange tickets at no charge, single ticket holders may exchange for an additional fee.You may exchange tickets by fax, mail, in person or by phone for another performance within the same season. There is an additional cost if seating upgrades apply, and all exchange requests are subject to availability. You may also donate your tickets back to the Atlanta Symphony and receive a donation receipt in January.

Tickets may be donated back at at least 1 hour before the performance.
You may donate tickets by fax, mail, in person or by phone.

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What if I've lost my tickets?
If you have lost or misplaced your tickets to a particular concert, please contact the Woodruff Arts Center Box Office in advance. In most cases, the Box Office can provide you with duplicate seating passes, which can be picked up just prior to the concert.

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What if I need a wheelchair?
A limited number of wheelchairs are available to help disabled patrons to their seats. Please see a security officer upon arrival in the turn-around lane in the south entrance off of Peachtree Street for assistance.

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How do I get to Atlanta Symphony Hall? And where do I park?
Atlanta Symphony Hall is located within the Woodruff Arts Center on the corner of 15th and Peachtree in the heart of Midtown.

http://www.atlantasymphony.org/PlanYourVisit/DirectionsAndParking.aspx

Handicapped parking is available on all levels of the new Woodruff Arts Center Parking Garage.

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What are the hours for the Woodruff Arts Center Box Office?
The Woodruff Arts Center Box Office open Monday – Friday 10am to 8pm; Saturday and Sunday – Noon to 8pm. The Box Office also is open through intermission during performances and often has extended hours during major exhibitions at the High Museum.

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The weather looks bad, will there be a performance?
For updates on concerts in the case of severe inclement weather, check online for information on performances or call the ASO’s Concert Hotline at 404.733.4949.

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What if my question is not answered here?
If you have additional questions, please call the Woodruff Arts Center Box Office at (404) 733-5000.

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