For Subscribers

The ASO exchange policy is designed to help subscribers avoid schedule conflicts and receive the full value of series tickets. Subscribers may exchange their tickets for any other subscription concert in the 2009/2010 season. As a benefit to our ASO Subscribers there is NO FEE CHARGED FOR EXCHANGING unless you are exchanging lower priced tickets for more expensive tickets. All exchanges are subject to availability; seat locations cannot be guaranteed. For especially popular concerts, concerts on different days or in a different series, you may have to exchange for seats in a lower-priced section.

Exchanges must be made up to 1 hour before concert time on your scheduled concert date.

Subscriber Online Ticket Exchanges

For Non-Subscribers

For all non-subscriber tickets exchanges, there is a $4 service charge per order in additional to any difference between the value of your exchanged tickets.

There are no refunds for single tickets. All programs, artists and prices are subject to change.

Ways To Exchange Your Tickets

ONLINE
Fill out the online form beginning August 25, 2009.
Subscriber Online Ticket Exchange Form

PHONE
Call (404) 733-5000 during the Woodruff Arts Center (WAC) Box Office hours: Mon-Fri, 10 am - 8 pm/Sat-Sun, Noon - 8 pm. Your new tickets will be held for you at the WAC Box Office. Please write “void” across your old tickets and bring them to exchange for your new tickets.

MAIL
Your new tickets will be held for you at the WAC Box Office unless you enclose a self-addressed, stamped envelope and allow two weeks for return mailing. Send your tickets and your exchange request to:

Woodruff Arts Center Box Office
1280 Peachtree St., NE
Atlanta, GA 30309

IN-PERSON
Bring your tickets to the Woodruff Arts Center Box Office.

Woodruff Arts Center Box Office
1280 Peachtree St., NE (at Peachtree & 15th St.)
Atlanta, GA 30309

Mon-Fri, 10 am - 8 pm
Sat-Sun, Noon - 8 pm

FAX
Simply write “void” across your tickets and fax a copy of them with a note telling us the concert date/time of your new selection to (404) 733-4245. Your new tickets will be held for you at the WAC Box Office. Please bring your voided tickets to exchange for your new tickets.